Privacy Policy

Identity of the company
The entrepreneur referred to in Article 1 paragraph 9 of these General Terms and Conditions is the private limited company The Wood Collection BV, established at Nieuwe Houtenseweg 25 3524 SE in Utrecht and registered with the Chamber of Commerce under number 30233331, also trading under the names Dutch Design Tables, DroomHout and eikenpanelen.nl.

The Wood Collection, located at Nieuwe Houtenseweg 25
3524 SE Utrecht, is responsible for the processing of personal data as shown in this privacy statement.

Ms. Marit Harskamp is the Data Protection Officer of The Wood Collection. She can be reached via info@thewoodcollection.nl or by telephone number 030-2671606.

Contact details
We can be reached by phone at 030-2671606 and also by email at info@thewoodcollection.nl. Our VAT identification number is: NL-818811638B01

Personal data that we process
The Wood Collection processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data that we may process from you:

First and last name
Address details
Phone number
Email address
Location data
Information about your activities on our website
Data about your surfing behavior across different websites
Internet browser and device type
IP address
Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@thewoodcollection.nl, then we will delete this information.

For what purpose do we process personal data?
The Wood Collection processes your personal data for the following purposes:

processing your payment
sending our newsletter and/or advertising brochure
to be able to call or email you if this is necessary to carry out our services
to inform you about changes to our services and products
to deliver goods and services to you
the Wood Collection analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

Automated decision-making
The Wood Collection does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of The Wood Collection) involved. The Wood Collection uses the following computer programs or systems:

How long we store personal data
The Wood Collection does not store your data for longer than is strictly necessary to achieve the goals for which your data is collected. Your name and address details are stored for as long as necessary to process your order(s).

Sharing personal data with third parties
The Wood Collection does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. The Wood Collection remains responsible for these processes.

The categories of recipients to whom personal data have been or will be made available

Personal data is provided to transport and/or courier companies in order to deliver the goods. Our partners are involved in the execution of the agreement and do not use your data for purposes other than those stated by us.

Cookies, or similar techniques, that we use
The Wood Collection uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The Wood Collection uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

Cookie: Google Analytics
Name: Google Analytics
Function: Analytical cookie that measures website visits

Cookie: Facebook and Instagram
Name: Facebook
Function: Analytical cookie that measures website visits and social media page visits, among other things, for marketing purposes.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by The Wood Collection and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@thewoodcollection.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we protect personal data
The Wood Collection takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@droomhout.nl

Publication
We do not publish your customer data.